Effective Date: 08.11.2023
At UnitePDF.com (“we,” “our,” or “us”), we are committed to protecting the privacy and confidentiality of our users’ (“you” or “your”) personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access our website and use our services, including the conversion of files through our platform. By using UnitePDF.com, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information to provide, improve, and protect our services. The types of information we collect include:
- Personal Information: When you voluntarily interact with our website, we may collect personal information such as your name, email address, and payment details (if applicable to Pro features). Personal information is only collected if you choose to provide it, for example, by signing up for an account or subscribing to our Pro services.
- Non-Personal Information: We may collect non-personal information, including data about your usage of the website, device type, browser type, IP address, and other aggregated data that cannot be used to identify you individually. This helps us improve our services and enhance your user experience.
2. How We Use Your Information
We use the information collected to provide and improve our services. Specifically, we may use your information for the following purposes:
- Service Provision: To process and convert PDF files to Word and other file formats as per your requests.
- Communication: To contact you regarding updates, account notifications, or customer support inquiries, only when you have provided your consent.
- Security: To monitor and ensure the security of our platform, including protecting against fraud, unauthorized access, or illegal activities.
- Improvement of Services: To analyze usage patterns and improve our services, website functionality, and user experience.
3. Data Protection and Security
We take reasonable technical, administrative, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes secure encryption during data transfer and storage, regular security assessments, and strict access controls for sensitive information.
However, no method of data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
4. File Handling and Privacy
We understand that the content of the files you upload is confidential. We do not access, review, or store the content of your uploaded files longer than necessary to complete the file conversion. All files uploaded for conversion are automatically deleted from our servers after the conversion process is complete. We do not retain copies of your files, unless you choose to use any Pro features that may include file storage.
5. Third-Party Services
We may use third-party services to process payments, provide analytics, or deliver other essential services. These third-party service providers are contractually obligated to keep your personal information confidential and to use it only for the purposes of providing the services we have engaged them to provide.
Cookies and Tracking Technologies:
We may use cookies or similar tracking technologies to enhance your user experience. Cookies help us remember your preferences and track usage patterns on our website. You can adjust your browser settings to decline cookies if you prefer, but this may limit your ability to use certain features of our site.
6. Sharing and Disclosure of Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Legal Requirements: We may disclose your personal information if required by law or in response to valid requests by public authorities, such as complying with a court order, legal process, or government demand.
- Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred as part of the transaction, subject to confidentiality commitments.
- With Your Consent: We may share your personal information with third parties when you have provided explicit consent for such sharing.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You may request access to the personal information we hold about you and request that we correct or update inaccurate information.
- Deletion: You may request the deletion of your personal information, subject to any legal obligations we may have to retain certain data.
- Opt-Out: You have the right to opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.
8. Children’s Privacy
Our services are not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: contact@unitepdf.com
Mailing Address: 62 Spyrou Kyprianou Ave, Limassol 3076, Cyprus